Firewall & SELinux
Some parts of these steps may not apply to you, feel free to skip them!
SELinux
The commands below only work on Ubuntu, Debian and CentOS. If you use a different distribution, please have a look at their documentation.
$ # Allow nginx or apache to access public files of Zammad and communicate $ sudo chcon -Rv --type=httpd_sys_content_t /opt/zammad/public/ $ sudo setsebool httpd_can_network_connect on -P $ sudo semanage fcontext -a -t httpd_sys_content_t /opt/zammad/public/ $ sudo restorecon -Rv /opt/zammad/public/ $ sudo chmod -R a+r /opt/zammad/public/
Firewall
Ensure to open ports 80 and 443 (TCP & UDP) beside of the ports you need. Below you can find a few examples for different distributions. If you are using a different distribution, please have a look at their documentation.
Please note that the examples below only cover the distribution’s default firewall. It may not cover your case.
UbuntuDebianCentOS, RHEL, openSUSE, SLES
$ # Open Port 80 and 443 on your Firewall $ sudo ufw allow 80 $ sudo ufw allow 443 $ sudo ufw reload
Manage Services of Zammad
In general Zammad uses three services - these can be (re)started & stopped with the parent zammad.
$ # Zammad service to start all services at once $ systemctl (status|start|stop|restart) zammad $ # Zammads internal puma server (relevant for displaying the web app) $ systemctl (status|start|stop|restart) zammad-web $ # Zammads background worker - relevant for all delayed- and background jobs $ systemctl (status|start|stop|restart) zammad-worker $ # Zammads websocket server for session related information $ systemctl (status|start|stop|restart) zammad-websocket